Forum Discussion
SL 360 Closed Captioning Bug - disappearing CC
On several of our recent projects, all of which are on current version of SL 360, there is a bug in the CC. The CC is added, time-edited, and saved. Going back into "Edit Closed Captions" reveals th...
Hi Ritesh,
I'm really sorry you ran into that problem! We're seeing an issue in Storyline 360 Update 22 where closed captions won't appear if the audio or video is on a slide layer.
Until we get this sorted out, you can try rolling back to Update 21 -- here's how.
I apologize for the trouble this caused you. As soon as we get this fixed, we'll let you know!