Forum Discussion
SL 360 updates problem - running round in circles!
Hi, I am trying to update storyline 360. I am using Chrome latest browser. (Note: I have, during this circular trip detailed below, closed browser, emptied caches, signed out of 360, even shut down ...
Hi Ange CM,
Thanks for reaching out!
I'm sorry to hear that you're experiencing an issue while trying to update Storyline 360. I understand how frustrating this may be. I went ahead and opened a support case on your behalf so we can investigate what's going on. You should hear from our team soon via email.
I also wanted to include the link you can use to submit a support case, here. If this doesn't work for you, we can tackle this issue in your open case as well!
Thank you Kelly, I did try sending a support ticket but when I clicked submit an error message appeared "page cannot be found". Please see png in message above. Thank you.
