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BridgetGruner-f's avatar
BridgetGruner-f
Community Member
2 years ago

SL course showing as passed, but not completing in LMS.

Hello, 

Wondering if I could ask the braintrust for suggestions for this mystery. The SL course is showing as passed, but not completing in the LMS. I have checked all the results slide, quiz settings/tracking, and quiz settings. SCORM 2004, 4th ed. Anything else I should check? 

  • Hi Bridget,

    Thank you for reaching out and providing these screenshots!

    If you're comfortable sharing your file, I'd like to take a closer look at what's going on. You can upload it here or share it privately in a support case. We'll delete it from our systems once troubleshooting is complete.

  • Thanks for the quick response, Kelly.

    Unfortunately, I am not permitted to disclose this content. Re-created in Rise as workaround.