Forum Discussion
SL course showing as passed, but not completing in LMS.
Hello,
Wondering if I could ask the braintrust for suggestions for this mystery. The SL course is showing as passed, but not completing in the LMS. I have checked all the results slide, quiz settings/tracking, and quiz settings. SCORM 2004, 4th ed. Anything else I should check?
Hi Bridget,
Thank you for reaching out and providing these screenshots!
If you're comfortable sharing your file, I'd like to take a closer look at what's going on. You can upload it here or share it privately in a support case. We'll delete it from our systems once troubleshooting is complete.
Thanks for the quick response, Kelly.
Unfortunately, I am not permitted to disclose this content. Re-created in Rise as workaround.
Hi Bridget!
I understand the need to have your content stay private. Our Support team can sign an NDA, and they’ll delete the file once they find the issue. If that works for you, just let us know by opening a case here!
