Forum Discussion
Slight off white border - inside edge of Storyline 360 Player
Hi there, quick question. I'm using Storyline 360, and I'm noticing a slight off white pixel border abound a dark photo background. I've tried different things, and just can't seem to get rid of it....
Hi All,
I am experiencing a similar white line at the bottom of my activity when I export the file to review and upload it to my Rise course. I was not experiencing this with this file prior to updating to the most recent version of Storyline 360. Is there something in the new version that broke the fix Ashley mentioned 5 months ago?
Note: in the attached screenshot I've set it up so the rise block and storyline file both have the same color background, that's why the line appears to be in the middle rather than the bottom.
Update: I tried importing the course into a clean new storyline file and exporting it again and the line seems to have gone away.
Hi there, Lauren!
I'm sorry you ran into that white line on the latest update, and appreciate you keeping us in the loop with your findings.
Since importing the slides into a new Storyline file helped, it's possible there was a corrupt asset. While it's tough to nail down the source of corruption, these tips can help mitigate the risk in the future!
Please let me know if the line reappears. We can always have our support team take a look at the .story file as well!
