Forum Discussion
Slight off white border - inside edge of Storyline 360 Player
Hi there, quick question. I'm using Storyline 360, and I'm noticing a slight off white pixel border abound a dark photo background. I've tried different things, and just can't seem to get rid of it....
Hi,
Like the rest, I'm also experiencing this issue. However, I noticed that this has been lingering around for 2 years now. Kindly advise if this has been fixed and / what is the solution for it?
From my side, I have already done the few things I could think of but to no avail. I have:
- Made sure the background image is fixed to the border perfectly.
- When that failed, I've enlarged the background image where it goes beyond the border.
- That didn't work either, so I have changed the artboard background colour to black #000000.
None of these helped and I am desperate.
Please help!
Hello Elvin,
Thanks for reaching out, and I'm sorry to hear you're still facing a similar issue. It sounds like you've gone through quite a few testing steps on your end, so from here, I'd like to enlist our support engineers to step in.
You should have received an email from me confirming that I've opened a support case on your behalf. Feel free to upload your file with the link in the email I sent, and someone will reach out with a next step!
