Forum Discussion
Something went wrong: there was an error publishing your course - How to resolve
I made changes to my course and tried to publish to review but I keep getting
"Something went wrong: There was an error publishing your course. Please try again."
- I've published this course for review previously, and its been fine.
- If I duplicate the course I still cant publish it to review. if I duplicate older courses I cant publish them to review.
- I cant Publish to LMS either.
- Does this mean there is an issue with the course its self? if I delete all the lesson pages I can publish the course, is there a size limit I've reached? how can I check this?
- I've used some jpegs with _NOPROCESS_ at the end but also a lot of .svg files.
- MariaDoyleCommunity Member
I just tried publishing a course I haven't touched in months and have published previously - same problem....
- NeilDrury-06359Community Member
I tried this with 2 courses. One was published to Review OK, the other got the same error you guys are reporting...
- TommiOjalaCommunity Member
And my colleagues problems just returned, but she was able to get one review published.
I have not come across with some of my old content, so it might be some spesific elements that are currently broken. And perhaps the "what is currently broken" keeps changing on us as we speak.
- DigitalLearn107Community Member
Same for me, I tried with old projects and I am unable to publish them to review anymore. They don't use any of the new features.
- LorraineMcCr442Community Member
Thanks everyone! I'll wait for the Articulate Rise techies to respond too. Hopefully they'll let us know soon that it's fixed.
- LorraineMcCr442Community Member
I just submitted a case because we haven't heard back from an Articulate person yet.
- NeilDrury-06359Community Member
Thanks Lorraine 🙂!
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- KarlMullerCommunity Member
Between yesterday afternoon and this morning, I successfully published close to 40 Rise recently edited courses and microlearnings.
Published to LMS, PDF, and Review 360.
- NeilDrury-06359Community Member
I successfully published 2 and failed on the third.
Issue is still not fully fixed............
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This message may contain confidential information. If you are not the intended recipient please:
i) inform the sender that you have received the message in error before deleting it; and
ii) do not disclose, copy or distribute information in this e-mail or take any action in relation to its content (to do so is strictly prohibited and may be unlawful).
Thank you for your co-operation.NHSmail is the secure email, collaboration and directory service available for all NHS staff in England. NHSmail is approved for exchanging patient data and other sensitive information with NHSmail and other accredited email services.
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- ShellyBriscoe-7Community Member
Any update on this?!
- CarenKrugerCommunity Member
I can't publish a Review Course either - or a duplicate. Most annoying - it's supposed to go to the SMEs today
- TommiOjalaCommunity Member
That seems the fix the buggy courses in our end too.
Thank you very much of troubleshooting! I though of doing that very same thing, but could not find the time for it yet.
Of course there might be other buggy elements at the moment, but that is the only one that we have encountered so far.