Forum Discussion

KarynMedendorp's avatar
KarynMedendorp
Community Member
9 months ago

Something Went Wrong Error

Hey everyone, my colleagues and I are getting the Something Went Wrong error message (see attached) when trying to link a RISE url to a SharePoint. Can anyone help us figure this out?

 

  • Hi Karyn, 

    Happy to look into this for you!

    Would you mind sharing more details regarding how you are linking or adding the Rise 360 link to your SharePoint environment? 

    • Are you adding the share link of your course?
    • Are you embedding as a hyperlink or adding the entire course as an embedded object?
    • Can you access the Rise 360 link if it is not being accessed from SharePoint?
    • Is the behavior browser-specific? 

    The community will be in a better position to help once we know more about how you're currently hosting or linking your Rise 360 course. Looking forward to your response!