Forum Discussion

MilaineDalco745's avatar
MilaineDalco745
Community Member
10 months ago

Storyline to Rise: Error something went wrong please try again

Hello

I updated content in Storyline but when I'm trying to publish the slide in Rise, I keep having the error message : Something went wrong please try again or contact support. I don't have this message with other content. I tryed also to copy the content in a new project, but I still have the same error message.

Review 360
  • EricSantos's avatar
    EricSantos
    Staff
    10 months ago

    Hi Milaine!

    I'm sorry to hear about the trouble inserting your Storyline course to Rise 360 as a Storyline block; I'm happy to help!

    Thank you for opening a support case where you shared your Storyline file! Since you shared your course privately in the case and not publicly here in ELH, I'll respond to you there. Please expect an email from me shortly, and we'll continue our conversation in the support case.

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