Forum Discussion
Source Files
How do you download the source files for a course? We have a license and are using Rise.
71 Replies
- EmilyLloyd-78ddCommunity Member
I agree with David.
I think this is bit a dangerous precedent to set, the client delivery issue aside. In a way you are also telling people that they don't own their own source files because we can't extract them from the product. Unless we maintain a subscription, we don't really own our own source files.
- KimberlyGohCommunity Member
I agree with David as well. I'm a big fan of Articulate, but it concerns me that this Rise limitation is not more widely known. If I hadn't come across this thread, I could have easily recommended Rise to one of my clients, only to find out later that they would need to pay an annual subscription fee just to store the source files.
- Thomas_DCommunity Member
It seems like this has been something that subscribers have been looking to be changed for a while:
https://community.articulate.com/discussions/rise-360/downloading-rise-course-for-backup
https://community.articulate.com/discussions/rise-360/back-up-rise-courses
https://community.articulate.com/discussions/rise-360/saving-rise-source-files-to-local-hard-drive
A means of downloading and re-uploading source files (or some type of Rise specific packet/zip) into Rise should be a feature that exists.
I know that you "don't currently have any plans to allow you to export the source files," but when people have been requesting this feature for so long... why don't you have plans for this?
- SibaPrasadPadhiCommunity Member
I appreciate this discussion thread as downloading source files from Rise as eprep package should be a option that Articulate should provide to its customers. This way the package can be upload to the Rise framework to make an update of the course. Can Articulate start a effort in this direction to download the source package in what ever method so that could help us to edit it after some time without a subscription.
- JonathanFetter-Community Member
I think we should be able to import/export source files. Users would be able to purchase or sell templates, as well.
At the very least there should be a very cheap hosting option that removes the 360 feature set but the source file remains safe and secure on the server.
Hi all; we hear you. Unfortunately, this isn't something we're planning to tackle right now. If anything changes, we'll definitely circle back.
- CarrieWalker-BoCommunity Member
I'm glad I found this thread...even the ablity to 'store' a Rise course as Storyline file, in a rudimentary way, that can be uploaded back into Rise. Woudl that be a quicker way to a resolution here? Some way to provide a source file NOT tied to an ongoing, uninterrupted subscription especially in the case of consulting with external clients.
- MiguelKlokgieteCommunity Member
My company has the same request to store source files offline. I hope it will be addressed in the future.
- KristinaKramerCommunity Member
Same here!
- MhairiLongmuirCommunity Member
This is a huge limitation to this software, and probably means loads of companies just can't use Rise, even though they want to. Basically it means that you always need to have an active subscription, in order to edit files. This is such a greedy business model, and I'd even say that it reflects quite badly on the company. I bloody love your software, and all my clients love it aswell. But, come on guys, it's a bit unethical really.
Hi Kristina,
I mentioned you can export a Rise 360 course for Web. This will generate an output file that you can store on your hard drive as a backup.
Should you ever need to use the backup file in the future, just host it on a web server, or unzip the file and view the index.html file offline. There isn't a way to upload the output file back into Rise 360, but you can always use it to create a new course.
- MhairiLongmuir-Community Member
It’s quite a poor workaround. Why not let us export back-ups? Because you will get more clients in the long run...
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