Forum Discussion
Storyline 360 - read-only error
Hi
I am converting a course to HTML5 but when I come to publish it is saying 'Storyline output is read only, being used by another process or you do not have the proper security permission to acce...
I am having this problem trying to publish to Word. None of the suggestions seem to be fixing the problem. Is there something else I can do to make it work?
Hello Maggie,
I'm sorry to hear that you're also encountering this behavior. I understand that you are working on your local drive and have ensured that there is no space at the end of the course title.
To troubleshoot further, can we check with your IT department to see if the *.doc version is not blocked? Please note that Storyline's Publish to Word feature currently utilizes the *.doc format. If it is not blocked and the issue persists, can you share your Storyline file with us so we can look at possible causes within the file? You may also share it privately by sending it along in a support case. We'll delete it when we're done.
