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NicoleDuclos-cb's avatar
NicoleDuclos-cb
Community Member
5 years ago

Storyline 360 - Text variable not displaying on iPad

Hi I have a slide that requires the user to enter their name in a text entry field. On a slide master I have inserted the reference to that text entry field variable: %TextEntry_NAME% When vie...
storyline 360
GaryOvergaard1's avatar
GaryOvergaard1
Community Member
3 years ago

Hello Lauren,

That's the exact version I am using. It sets the text entry variable when attached to a button without issue. But if the same triggers are attached to a graphic/hotspot, the text entry variable does NOT get set.....but only on some iPads. I'm satisfied with using a button right now, but I would contend that the bug is not fixed based on what some of my users are reporting.

  • LaurenConnelly's avatar
    LaurenConnelly
    Staff
    3 years ago

    Hello Gary!

    Thanks for following up and sharing what your users are experiencing. When you say that this is only happening on some iPads, are those iPads all on the same iOS version?

    I want to make sure to add this to the bug report.

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