Forum Discussion
Storyline 360 Publish to Word 2013 Not Working
I am trying to publish my project to word to send to our team to review. It acts like it is publishing to word and gives the message that it has been successful, however, no document is created. Is anyone else having that issue?
Hi WACT Team! Thanks for letting us know what's going on. Are you using a web-based version of Office 365, or is it installed on your computer?
You mentioned your Storyline 360 software is up to date, so you should see version 3.11.14249.0 when you click Help >> About Storyline.
If you're still getting stuck, try publishing a new file with 1 demo slide to Word. Does the slide publish successfully?
Has a solution been found for creating Word documents? I am running the latest version and I am saving to a local drive with no special characters and a short filename. I have tried creating a second file as mentioned above with the same result. I noticed this string has been ongoing for 10 months. Is there any type of fix in the near future if one hasn't been developed?
Sorry you're running into trouble publishing to Word, Kim!
First, what version of Storyline are you using? Also, what version of Microsoft Office is installed on your computer?
Finally, let's try a quick experiment: open a new, blank Storyline file, and try publishing the blank slide to Microsoft Word. Does it successfully publish?
Keep me posted!
My apologies, this was an internal issue that has been resolved. However, now I am not able to publish to CD which I could up until today.
Glad you were able to get through your initial issue Kim and thank you for chiming in with an update.
I am sorry to hear that you've run into another problem though.
Are you getting an error of some sort when publishing to CD?
It also looks like your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.
When publishing to CD, it shows it created successfully but when I try to open it, the circle continually spins and nothing ever opens. It worked great up until this morning.
Hi Kim!
Are you double-clicking the Launch_Story.exe file? Also, do you have Internet Explorer installed on your computer?
Hi Kim,
Has anything else changed in your Windows set up? What file are you clicking on to launch the CD publish? You'd want to use the Launch_story.exe file from the published output and make sure all those files in the output folder stay in the same structure/order.
I published a Storyline 360 file I had handy to CD, and it opened normally in a new window.
I've been publishing from Storyline 360 to Word all week, but today, it's not working. However, I am working with a Chinese version of our course. The title of the .story file is in English, so no special characters which are only in the course. Could this be the reason that the file is not publishing to Word?
It publishes fine to LMS/CD/etc.
Hey Kat,
Sorry to hear you're getting stuck publishing to Word. Would you mind sending a copy of the Chinese version of your course by clicking here? We'll take a closer look and let you know what we find!
Does anybody have a work around? I too cannot publish to word. I have the latest version of SL. When I publish the file, I get the dialogue box as to how I want to export. Then the window comes up that say do you want to view, open, zip, etc. If I export several times in a row, then SL crashes...UGH...I need to export this file! Help!
Hi there, Elaine. It sounds like you're publishing several versions of your course back to back. Are you publishing for different formats each time (e.g. Web, LMS, Word)?
Also, the publishing process completes at least some of the time since you're getting the "publishing successful" dialogue. Are you able to view any of those outputs that are created?
No to both your questions. There is no file outputted, just the dialogue
box. No, I am only publishing for Word. If I try to export it several
times, then it crashes.
------------------------------------
Blessings,
*Elaine Monahan, MA*
*Online Instructional Designer*
Office of Innovative Teaching and Technology
Center for Teaching, Learning, and Assessment
*Azusa Pacific University*
*phone: 626-815-6000 x 5686 *
*email: *emonahan@apu.edu
Hi,
I was having the same issue even after the latest update that was fixing this Publish to Word issue, but I got it to work. After I hit Publish, Storyline 360 appeared to freeze (showing "Publishing slide 0 of 67" for a quite a while). I then hit Alt+Tab and was presented with a "Convert File" dialog box to confirm that the conversion should be from RTF format. I hit OK and could see the Word Doc start to convert. I had to hit OK on every slide that had slide notes.
Matt, did you happen to come up with a solution for this? Someone on my team has been running into the same problem.
