Forum Discussion
Storyline 360 quiz is acting strange
I have been working in Storyline for many years and have never seen this issue. I have a series of end of module assessments that I have been creating. I have 4 done with no issue that I created last week, but when I published the 5 one Monday, something odd is happening. When the reviewer went in and looked at it today, she answered one question and then it skipped by the next two, landed on the 4, after she answered that, it skipped the next 6 and went to the result slide. It does the same in review and marked those answers as incorrect but you can't even see them. I am not using question banks, the questions are all multiple choice, and all the questions have no feedback. It is almost like the slides are set to automatically advance but they are not, they are set to advance by user interaction. I am stumped to be honest. There is nothing on the master slide that could be causing the jump, and I actually just tried rebuilding it and now different slides are acting up. No rhyme or reason. Any thoughts?
- sylviadrowerCommunity Member
Hi Maria,
I was caught with the auto text resizing "feature" (cost me lots of hours to rectify), now I am wary of upgrading due to my lack of faith in your development/Beta test team.
However, I too have now been afflicted with the skipping questions issue. So I have been forced to upgrade.
My current build is V3.54.25674.0. From your comments, the bug should be fixed.
However prior to the upgrade I completed 257 "pick one" questions and I am now confronted with yet another mess to clean up.
I upgraded, yet the hidden triggers are still scattered throughout my project. Is the upgrade supposed to also clean up the mess by removing these hidden triggers that jump to the next slide when timeline starts?
Or do I have to manually go through each one and disconnect the hidden trigger as this appears to be the only solution provided to deal with infected questions (thank you to Phil Mayor who actually provided a solution to deal with it).
This is another major disaster in my project, to preview for each test run takes 1.5 hours to prepare the preview (yes it's a big project). I currently select a few slides to preview but I will need to run it all soon prior to delivery to my client.
I need my faith to be restored in Articulate because at the moment, I am seeing major faults that any Beta tester should have picked up prior to release to the application users.
- BeccaLevanCommunity Member
Hi Sylvia,
First, I'm so sorry you're hitting this roadblock, and I can certainly understand your frustration. From here, I've opened a support case on your behalf for you to work 1:1 with one of our support engineers.
You should have received an email from me with a private upload link to share your file. This will help our engineers determine a cause and provide the help you need. Someone will reach out shortly after reviewing your file!
- MariaCSStaff
Hi, Tika.
After updating Storyline, my suggestion is to import the slides from your project into a new .story file, and it should work as expected.
If you need additional help, please reach out to us through a support case, and we can take a look at your file.