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francoismarais's avatar
francoismarais
Community Member
3 years ago

strange unused layout !

 
Hello

I have something strange in an EAO

when I open the slide master panel it tells me that some layouts are in use when they are not and I can't delete them

I put a big red triangle in each and yet nothing appears !!

how do you know who is using them? or how to remove them?

THANKS

François
storyline 360

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  • KellyAuner's avatar
    KellyAuner
    Staff
    3 years ago

    Hi Francois,

    Thanks for reaching out!

    I'm sorry to hear that you're experiencing this issue and I'm happy to help troubleshoot.

    • Is it possible that there are slides in a question bank that use the master layout, as discussed in this thread?
    • Articulate's Director of Customer Training, David Anderson, also gives a detailed explanation of how to delete slide layouts that aren't in use, in this separate thread.

    I hope this helps! If you need additional assistance, please let me know here or privately in a support case.

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