Storyline closed captions not displaying when project is published as video
Hello. I have a Storyline project that has a few slides on which I want closed captions to display. I've added the Player.DisplayCaptions trigger on each of those slides, to start the captions when the timeline for the slides starts. I also have captions selected in the player (classic player). It all works beautifully in preview. However, when I publish to video/mp4 format, the captions don't display. Can anyone help me with this? Is it not possible to have closed captions display when publishing to video? We're using Chrome browser. Thanks.
Hi, everyone!
I have some great news to share. We just released another update for Storyline 360. In Update 73, we’ve included important fixes and new features!
One new feature we’ve included:
Boost video accessibility by including closed captions when publishing projects as MP4 video files.
To take advantage of this update, launch the Articulate 360 desktop app on your computer, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!