Forum Discussion

MiguelGococo-4e's avatar
MiguelGococo-4e
Community Member
11 months ago

Storyline course completion issue with Cornerstone in Demand

Hello all, we've been publishing our online courses in SCORM 2004 3rd edition and we're having a few people having completion issues accessing them through Cornerstone OnDemand. For most of the cases...
e-learning development
storyline 360
JoleneDonahue-9's avatar
JoleneDonahue-9
Community Member
5 months ago

I'm having the same problem. There's got to be a better way for these courses to notify Cornerstone they are completed.

  • StevenBenassi's avatar
    StevenBenassi
    Staff
    5 months ago

    Hi JoleneDonahue-9​!

    Sorry to hear you're also struggling with course completion being marked by Cornerstone LMS!

    Using SCORM Cloud as a benchmark is a great way to determine if the correct publishing settings have been chosen. However, if you find the course is also not reporting learner completion in SCORM Cloud, please share you file here or privately through a support case.

    We'd be happy to take a closer look to see what could be getting in the way!

    • JoleneDonahue-9's avatar
      JoleneDonahue-9
      Community Member
      5 months ago

      Thank you. I worked with support and these are my findings for my courses.  For those following... in CSOD, make sure you do not choose to have this course launch in a new window (setting is found in the player) and also that you adjust the appropriate slide settings to resume where paused rather then automatically decide.  These setting worked just fine in NeoGov, but do not work well in Cornerstone.

      • LucianaPiazza's avatar
        LucianaPiazza
        Staff
        5 months ago

        Hello JoleneDonahue-9,

        I am so glad that my colleague Mcgem was able to assist you in your case. I appreciate you sharing details from your case in this thread. This will be helpful for folks who come across this thread in the future. 

        Have a wonderful weekend!