Forum Discussion
Storyline course not loading completely on Mac.
I have a participant who recently purchased a new Mac. She was able to load and complete our courses with her previous Mac with no issues. Now, with the new Mac, when the course loads from our LMS, ...
Hi Paul,
Thanks for sharing your experiences when working from a browser in Mac. Based on our system requirements, we do support the latest versions of Safari and Chrome in Mac.
It looks like you're running into several issues, though, and I'd like to get more clarity on how you're hosting the course:
- Is the course published on the web, Review 360, or an LMS?
- If published to an LMS, have you tried using a different environment, such as SCORM Cloud, to confirm it's not LMS related
You mentioned experiencing this with multiple courses, so I think sharing one with our support team to help troubleshoot could help out. Feel free to use this link here to upload a .story file, and we can go from there!
