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MSBennett's avatar
MSBennett
Community Member
1 month ago
Solved

Storyline Crashes when Uploading to Review 360

I've uploaded about ten Storyline courses to Review recently. I'm trying to upload my new course, the upload process starts, then Storyline crashes (just shuts down). I've done the typical restart an...
Review 360
storyline 360
  • LucianaPiazza's avatar
    LucianaPiazza
    30 days ago

    Hello MSBennett​!

    Happy to share that we've just released a new update for Storyline 360!

    In our April 2nd Update, we've released a fix for: Storyline 360 could unexpectedly close while publishing a project.

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.

    Please let me know if you need additional help.

MSBennett's avatar
MSBennett
Community Member
1 month ago

Thanks, Steven, 

  • The file is stored locally 
  • No - crashes in other formats as well
  • No error message, Storyline just closes

I will create a support case. Thanks, Matt

StevenBenassi's avatar
StevenBenassi
Staff
1 month ago

Hey MSBennett​,

Thanks for following up

I see that your support case has been received by my teammate Cleober. It looks like he's currently testing your .story file, and should be following up with you soon.

We can continue the conversation there!