Forum Discussion
Storyline Crashing After Right Clicking to Clean Paste
Hello 360 team,
Since yesterday's update I've been having a recurring issue when I right click to clean paste text into existing bullets on my slides. This doesn't seem to impact all right clicking to insert, such as in the case where the text box has no bullets (though lag is experienced consistently when doing this). I am working across three different languages in the same document, I'm not sure that should matter but it might be impacting the other features on the right click such as spell correct.
When right clicking, the cursor tends to freeze with the in-line cursor icon and then all of storyline crashes. Only once has the cursor turned into a blue circle and storyline has prompted me to close. The other times have required the task manager to restart the application.
Hi Cameron!
Sorry to hear that Storyline has been freezing and crashing on you. Happy to help!
Do these issues occur across all .story files, or just one specifically? If you've confirmed that you are working locally, and a repair of your Storyline installation doesn't improve the behavior, please connect with our support engineers through a support case.
They'd be happy to continue troubleshooting with you!
