I have a very large storyline file (about 123mb) that I'm having trouble with. It has been working perfectly until today. I opened the file and made a few small changes. I changed 5 screens to reset when revisited. Now I can't publish the file! It starts publishing, and i can see the counter... 1 of 96, etc. When it hits 16, it just stops. No error message, no nothing. I saw one thread where someone else had a similar problem and rebuilt the file from scratch. I obviously would prefer to not do that. Anyone have any ideas? So far, I've: - shut down my system and rebooted - closed all other major programs Next, I'll pull a backup file to see if it will work. But I'd like to understand what's happening here!

Hi Lisa: Don't rebuild, instead open another instance of Storyline and cerate a new project (single empty slide) making sure the new project is the same screen dimensions as your original. Import your original project into this new project in a new Scene. Delete the singles slide Scene of the new project. Save the project as a new name. Best Regards, Dennis Hall

Hi Dennis, I'm not sure why, but that worked! THANK YOU! That saves a lot of rework from a backup! I'll add that to my list of "special features"

I'm having the same exact issue. This has been happening for two days since I downloaded the update software. Very frustrated because I have a huge project due on Monday and I'm ready to publish tonight (Saturday). There are 25 different files that need to be published.

Hi Jennifer which version of SL are you using? If I can I'm happy to try and publish for you if that will help

You are so kind Wendy. I tried the solution above and it has published. It's frustrating that I will need to do this for each file. Running Update 12 1705.520 of Storyline 2

Storyline file will not publish! | Articulate

AditiRewah-f9f8
Community Member
6 years ago
Hi I am unable to publish this file to review or to LMS so I can save as Zip. This was an old file i updated. it was working fine until I updated my stroyline. :( help!
International_Staffing_Services_Overview-_AR_updated.story70.1 MB
KatieRiggio
Staff
6 years ago
So sorry you're hitting this snag, Aditi. Happy to help!

I'm also experiencing a crash when trying to publish and preview the course using Storyline 360, Update 30. I'm not finding anything in your settings that would that to happen, so I'd like our Support team to weigh in.

Look out for an email from the team shortly, and I'll follow along!
JANETYERMAN
Community Member
5 years ago
I cannot publish my file and need help asap.
LeslieMcKerchie
Staff
5 years ago
Hi Jane,

I replied to a similar question here and have opened a support case on your behalf.
emmaMalaguti
Community Member
5 years ago
Hi All , I am also facing issues with one of my file , it won't publish…. I created a new one, copy and paste in new scene… nothing works ….
LeslieMcKerchie
Staff
5 years ago
Hi Emma and welcome to E-Learning Heroes 😊

Thanks for reaching out and sharing what you are experiencing with your project file.

I'm curious if the issue happens in any course you are working on or just this particular one?

If you cannot re-create the issue in a new course, I would advise you to import the file into a new one and proceed.

If it's happening in any/all files, you should conduct a repair of your software.

If you'd like us to take a look, then with your permission, please share your project file. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
NikkiShorten
Community Member
4 years ago
I too am having issues publishing my course. I keep getting an error publishing to all formats except word. Any suggestions? Thanks
LeslieMcKerchie
Staff
4 years ago
Hi Nikki, and welcome to E-Learning Heroes. 😊

Thanks for sharing that you are experiencing a similar error. Are you able to preview this project?

I'm curious if the issue happens in any course you are working on or just this particular one?

If you cannot re-create the issue in a new course, I recommend importing the file into a new one and proceeding.

If it's happening in any/all files, you should conduct a repair of your software.
jenniferWill720
Community Member
3 years ago
I encountered this issue, and it was a simple fix that you may not even think would lead to a publishing issue. Make sure that when you save your file, the file name does not contain any special characters like: "-" or "_" I had these characters in my file name and I repeatedly got publishing error messages.