Forum Discussion
DanielCarroll-4
2 years agoCommunity Member
Storyline is crashing every time I attempt to preview a slide
Anyone else seeing this happen? I've also had issues publishing to Review. Is this an issue just with my program or a known issue?
KellyAuner
2 years agoStaff
Hi Daniel, and thanks for reaching out!
I'm sorry to hear that you're experiencing this issue, but I'm happy to help troubleshoot. I have a few clarifying questions to start.
- Is this happening when you try to preview one specific file or multiple files?
- If only happening with a specific file, have you tried importing the slides into a new Storyline file?
- If you find this issue happens with multiple files, it might be a good idea to repair your software, which typically fixes the problem.
Please let me know if this helps!