Forum Discussion

AgnesAponte-101's avatar
AgnesAponte-101
Community Member
4 months ago

Storyline issues to save the work

Hi Community:

I'm  wondering if any of you have the following message when you try to save a SL file.

 

  • TianxuanLiu's avatar
    TianxuanLiu
    Community Member

    Yes, you have corrupt files (videos, audios, etc) in the project.

    Try to import everything into a brand-new project.

  • Hi AgnesAponte-101,

     

    Thanks for reaching out and I'm sorry to hear you've hit this snag!

     

    I see you've connected with my teammate, Lejan, in a support case. We'll continue the conversation there. 

     

    If anyone in the community is experiencing a similar issue, you can try importing your slides into a new Storyline project as Tianxuan suggested. It's also a good idea to work and save your project on your local hard drive (typically your C: drive). I hope this helps!