FYI - This is still happening.
Same, though very infrequently.
Per my original post, I always work locally, and repairing/reinstalling Storyline (more than once) hasn't made the issue go away. I haven't opened a support case because, as I said, this is a very infrequent occurrence (at least for me), and I can't send any projects that I'm working on (company policy) to Articulate for examination.
Hi Alli,
I'm sorry to hear that you're also experiencing this issue with the Save button! We are monitoring this bug and found that it usually happens with users working with a Storyline file saved in a folder synced to OneDrive or a similar application. Can you confirm if that is your scenario?
If yes, please let us know if transferring the Storyline file to a local folder not synced to OneDrive will do the trick for you. Run these steps to fix possible installation issues as needed; thank you!
Eric SantosHi Alli,
I'm sorry to hear that you're also experiencing this issue with the Save button! We are monitoring this bug and found that it usually happens with users working with a Storyline file saved in a folder synced to OneDrive or a similar application. Can you confirm if that is your scenario?
If yes, please let us know if transferring the Storyline file to a local folder not synced to OneDrive will do the trick for you. Run these steps to fix possible installation issues as needed; thank you!
Eric: While my company makes use of OneDrive and I do indeed have personal folders that are synced with it, I do all Storyline work in non-synced, local folders. When I'm done with that work, I back it up to our networked training server.
Thank you for sharing your setup, Robert! In this case, I recommend doing a clean install of Articulate 360 on your machine to resolve the issue with the Save button. Please follow these steps to remove all Articulate 360 files and registry keys from your computer:
Let me know if this helps resolve the issue for you!
