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DianeRhodes-631's avatar
DianeRhodes-631
Community Member
2 years ago

Storyline SCORM 1.2 files not sending Completion message to LMS

Hi:

I have some SCORM 1.2 files that are not registering as Complete on our LMS (Crowd Wisdom) when a learner completes the module.  I don't have the original Storyline files so I can't re-publish them myself.  

Is there a way to view the SCORM files to see how the "Report Status to LMS" setting has been set up and how the tracking has been set up?

storyline 360
  • KellyAuner's avatar
    KellyAuner
    Staff
    2 years ago

    Hi Diane,

    Thanks for reaching out and I'm sorry to hear that you're experiencing this issue!

    Here's how to report completion and success statuses to an LMS. These reporting options are selected when publishing your course and each LMS can interpret these statuses differently (especially for SCORM 1.2 courses).

    We recommend testing your course in your LMS before distributing it to learners. We use SCORM Cloud as our baseline for testing LMS output. If your LMS isn’t reporting the statuses you expect, try testing your course in SCORM Cloud for comparison. You can sign up for a free account, and it’s easy to see statuses when you exit a course.

    • If the file reports as expected in SCORM Cloud, the issue is likely LMS-related, and you'll want to reach out to your LMS administrator.
    • If the course doesn't report a completion status, you'll want to check the settings in the original .story file. Is it possible it's saved on your local hard drive?
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