Forum Discussion
Storyline stops working
Hi There
Can I please ask that when enhancements are done please look at this problem. I always get this issue and I have lost work because of it.
While I am busy developing in storyline and for example paste something then storyline just freezes and doing can be done. I cant even close it...I have to go to task manager and force it close but then I lose content.
Thank you
Hello Kim,
Thanks for reaching out, and I'm sorry if this is holding you back. Here are a couple of tips I share when Storyline isn't behaving as expected:
- Be sure you're working locally to avoid erratic behavior.
- Try conducting a simple repair of Storyline to see if that helps.
If you're not seeing improvement from there, I'd recommend connecting with one of our support engineers here to help you troubleshoot!
HI There
I have done all the above, i even re-installed it but I still get this issue at times.
Thank you
Thanks, Kim. I've opened up a support case on your behalf so that you can work directly with one of our support engineers, as Becca mentioned above. You should be hearing from someone soon.
