Storyline Suspend_data decipher

Hi Jaswant,

I'm not sure if folks have submitted feature requests for this - but as I mentioned it's proprietary content so I'm not sure the likelihood of it being included. You're welcome to share your thoughts in the form of a feature request. 

No news on this issue for storyline 360?

Hi Daniela,

There is no change to the Storyline 360 behavior in terms of the suspend data being compressed and therefore not human readable. If there is something else that you were referring to, please let me know. 

Its not really a feature request that is needed for this. The LMS suspend data is already a part of SL, it already reads and writes the date to the LMS in a compressed format. We just need to know how to uncompress the string edit the data and recompress before submiting the data to the lms.

Hi Christian,

It is a feature request to uncompress it or make the current output human readable. It's by design that the data is compressed to allow for more data to be captured. 

What elements are you looking to edit? That would be helpful information to include in a feature request! 

Just looking to update the suspend_data manually to change the furthest frame value to the furthest frame the user has EVER reached. Not just the furthest frame they got to in the most recent launch of the module.

Thanks Christian - I can see how that'd be helpful and I appreciate you sharing here. You can also always share Feature requests here too.  If you’re wondering what happens when you submit a feature request, here’s our process.

We've had some issues with articulate courses freezing and content not loading, leaving the users on a blank page. As you can see here:

https://community.articulate.com/discussions/articulate-storyline/articulate-storyline-579b4554-0b22-4e80-b7c7-2957f6521882

We havent been able to figure out what the problem is and meanwhile, users are getting stuck on a slide. We would be able to redirect them to the slide they viewed if suspend data was readable.

Thanks Daniela and I see you're working in that other discussion with Leslie and Eloisa as a part of a Support case. It's another good use case for why you'd like to be able to edit the suspend data too so I appreciate you sharing here. 

I've spent days trying to figure out why we're getting javascript errors when participants resume courses on a client's proprietary LMS. The fact we cannot read suspend data makes troubleshooting nearly impossible. If you want high-end developers using your products, you need to give us the tools to troubleshoot problems. Our firm has decided to migrate this client's project to Captivate solely due to this issue.