Forum Discussion

BobCochrane-321's avatar
BobCochrane-321
Community Member
4 years ago

Storyline to video publishing error

I have made a 1 slide Storyline project that I need to publish to video.  The slide has an audio track, six text boxes and a picture.  I have done this before, but after yesterday's update, I have received an "error has occurred message..." while trying to publish.

I have closed the program and rebooted my computer.  I am using an HP Envy computer.

Please help!!!

storyline 360
  • MariaCS's avatar
    MariaCS
    Staff
    4 years ago

    Hi, Bob.

    Thank you for opening a support case!

    I see my teammate Christopher sent you a few suggestions to try. If you are still having problems publishing after following the steps, please reach out to Christopher through the case. 

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