Forum Discussion

ZaraDilbar's avatar
ZaraDilbar
Community Member
10 months ago

Text Boxes Shifting

My colleague and I are viewing and publishing the same storyline file. However on my laptop the text boxes are skewed. I've tried reinstalling storyline, changing the display settings on my laptop to 100% but neither solved the issue. I need to update and republish the file but it's showing incorrectly. I opened a request but got a response that the customer support engineers are off until Nov. 26. Any help will be appreciated. 

storyline 360
  • EricSantos's avatar
    EricSantos
    Staff
    10 months ago

    Hello Zara,

    My apologies for the delay! I see that my teammate Robert already took your support case; please expect an email response shortly. Let's continue the conversation in your support case to keep all the information in one place, but I'm happy to assist further as needed!

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