Forum Discussion
Text missing in course for select Learners
Hello!
There is a slide that has prompts for the Learner to fill out specific information in text fields. Please see below.
There is no issue on the Storyline backend, and I tested th...
this could be a font problem
check if you have the same font/font style in "Phone" like in "Username"
All the fonts are exactly the same, but I appreciate your thought!
Hello Shauna,
On top of what's already been discussed, try the following troubleshooting steps to see if they help address the behavior:
- Try using a different font for the entire course. You can use the built-in Replace Font feature to quickly change the font that your course is using. Using standard fonts like Arial here could help determine if the behavior is font specific.
- Recreate the line call out object from scratch.
- If you're already working locally, try doing a repair of Storyline 360 if replacing the font or recreating the object doesn't help.
If the issue persists, open a case with our support team here so we can take a closer look at what's happening.
