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JessicaBentall-'s avatar
JessicaBentall-
Community Member
3 months ago

Text-Speech random volume change

Hello there,
I am perplexed by my audio issue. I have a TTS that gradually gets louder as it plays out. The volume controls have not been changed from default, and on medium. I have not gone in and actively changed anything, just simply typed in the TTS and insert that way.

When opening the audio control, it is not visually obvious that there is a volume increase either.

Any one know why it is doing this?

 

Many Thanks

 

  • Hi Jessica,

    Sorry to hear that you ran into this issue. 

    We're not seeing this issue reported by other users so the incident appears to be isolated. Please try repairing your Storyline 360 installation as a troubleshooting step to see if this helps.

    If the issue persists, please test the behavior on a new project file or using a different set of text. If the behavior is consistent regardless of the entered text, please open a case with our support team here so we can check what's happening. If the issue is only happening to a certain combination of words, would you mind sharing a copy of the project file here for testing?