Textbox Overflow Handling - Scrollbar not Saved with the File

Hi Jens,

Thanks for reaching out and sharing your experience. Our team recently spotted this issue as well in Storyline 360 Update 55 where:

Projects with text and shapes that have text autofit enabled and set to "Add scroll bars" will not save the feature upon re-opening in Update 55. It will change to "Allow text to overflow."

We also noticed the same behavior occur for files saved in a previous version opened in Update 55. 

I'm sorry you're running into this! We're working on it and will let you know when we have any news to share on a fix.  

Hi Jens,

Great news! Our team released a hotfix update to Storyline 360 to address the issue where scroll bars were removed from all fixed-size objects in projects where text autofit improvements were already enabled.  

Now, the option to add scroll bars will remain in place as expected once you save and re-open your Storyline file. Just launch the Articulate 360 desktop app on your computer and click the Update button for each application. Details here.

So I have the opposite issue. I don't want the scroll bar and set it to allow text to overflow. (REALLY wish this was the default!) But when I've reopened the story, the scroll bar comes back.

Hi Lauren,

Thanks for the response. I guess I didn't explain properly. I had set up 2 buttons using shapes and set them to overflow. They were fine in previewing and Review while I was working on that file in that session. It's after reopening the story file that they reverted to scroll bars. It hasn't happened every time, but several times. I even deleted and recreated them and it still happened. I'd used a trapezoid for this particular button and have now changed them to just a plain rectangle, so we'll see what happens then.

My real wish is to have them default to overflow. I would rarely need/ want a scroll bar.

Thanks again for doing the test.

Cheers,

J

I am experiencing a similar problem to Jennifer. Regardless of what textbox settings I choose, scroll bars always appear.

Changing the settings makes no difference - I NEVER want a scroll bar to appear, I want text to overflow OR box height to expand. But regardless of what settings I choose, a scroll bar is added when accessible text mode is on. This is awful for designing, as there is no scroll bar visible when editing, but in preview, suddenly every text box or shape (including buttons!) has a scroll bar.

The settings 'overflow' and 'expand height' seem to be ignored and a scroll bar added.

I have tried creating new projects, checking updates, recreating objects, changing margin settings - everything I can think of, and nothing has worked. If 'accessible text' is on, all objects with text suddenly get scroll bars. This is not a practical workflow - I can't preview every single object to test for scrolling because they don't appear when designing and when there are supposed to be settings to prevent this situation.

I cannot find anyone else having this issue. Am I missing something or interpreting the behaviour incorrectly? Appreciate any thoughts!

yes 'accessible text' + Scroller is broken, here is an example

https://360.articulate.com/review/content/fd1266be-6fce-47fd-aaef-93e69e1b0251/review

it depends on the line spacing of the text - it's not a new error (just testet with the version from January 2022)

it does not matter if old or new project text

Hi Jurgen,

Thanks for your input here! I just wanted to chime in here and mention that a support case has been opened for this issue and will be investigated as a potential bug.