Forum Discussion
The wrong colours showing
I am using a theme to brand our internal content with our own colour pallet. When I come to change the player background colour the oddest thing happens. The player should use the colour #1C2541 which is a dark blue but when I am applying the player settings (using import player) the colour value shows correctly but the colour itself is showing as a lime green! I have attached a screen recording, you can see that it is not just the blue that is wrong.
This is an issue being experience by most of my team, the other interesting thing about this is they are seeing different colours appearing.
I am running the December version of Storyline (see screen capture). My first port of call is to drop down a version.
I should say, I have been using these player settings for about 3 months with no problems at all, it has just started to happen to me today. Has anyone else experienced this problem before? Any suggestions?
17 Replies
Hi Dom,
Thanks so much!
I am going to share these videos with our Engineering team. They also will want to see your .story file so that they can recreate the steps that you've displayed in these videos. Is it possible that you could share the .story file in this discussion and I’ll send it to our Engineering team?
Looking forward to hearing from you!
We are having the same problem. Any updates?
Hi Siobhan!
Sorry to hear you're also having issues with colors from your Storyline course!
Do you mind sharing more details on the specific behavior you've run into? Also, it would be easier to help troubleshoot if we could see a screenshot of the issue as well as the .story file that's giving you trouble. Feel free to upload those files here in the discussion or privately through a support case.
Looking forward to hearing from you!
