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JohnCarter-66e5's avatar
JohnCarter-66e5
Community Member
4 years ago

Time Line preview button

I am seeing posts about this issue over 5 years ago. I thought it would have been resolved by now. My timeline advance (preview) button in the bottom left of the timeline gets grayed out at random...
storyline 360
  • LucianaPiazza's avatar
    LucianaPiazza
    2 years ago

    Hello Everyone! ✨

    I'm happy to share that we have released a new update for Storyline 360 (Build 3.76.30446.0).

    In this update, we have implemented a fix for:

    • Timeline preview buttons weren't always clickable.

    As a first step, I recommend updating Storyline 360 to the latest version. Here's how:

    Update Authoring Apps

    If you have any questions, please let us know in this thread or privately in a support case.

    Have a great day! 

JoeFrancis's avatar
JoeFrancis
Community Member
4 years ago

It seems to me that a full uninstall/reinstall won't actually resolve the issue, it will only mask it for a time. I too have encountered a dimmed Play/Pause button on the timeline, on random slides at random times. Otherwise, the button works as expected.

I also have encountered an issue where the Timeline modal can no longer be resized by dragging its top border (either up or down), using the resize handle.

Usually, by returning to Story View and double-clicking on a new slide, the issue resolves itself. Again, would a full uninstall/reinstall actually "fix" this issue? I don't see how.

 

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