Forum Discussion
Timeline freeze
Since the last updates I'm having problems in the timeline.
The play button works correctly when I start from the beginning, but it gets freeze if I want to start some where in the middle of the slide. Nothing moves in the slide and the slider get stuck!. I can only hear the audio.
Any suggestions to solve this problem?
I have actually experienced this a couple times recently too - but only on slides with video (or maybe multiple video clips on the timeline). Are you using the 64-bit beta version?
The problem came in the standart version of SL360. I move to 64-bit and I experience the same problem.
My slides have some pictures with animations and audios. It doesn't make sense!, when I play from the begining it works, but not when I want to start in the middle, its very frustrating working like that as my slides are long and have to make some corrections from time to time.
Hi Cathya,
Sorry to hear that you ran into this issue. Starting your slide's timeline from the middle shouldn't cause the slider to freeze.
Try repairing your Storyline 360 installation as a troubleshooting step to see if this fixes the issue. You'll also want to ensure you're working locally when previewing your slides. If the issue persists, open a case with our support team here so we can have our support engineers take a look at what's happening.
