Forum Discussion

JodieLynn's avatar
JodieLynn
Community Member
2 years ago

Trouble publishing with Rise

Hi! 

I am trying to publish my first course using Rise.  It has been in process for over 90 minutes.   There are no videos. How long can I expect it to take? Should I try cancelling it and starting again?

  • KarlMuller's avatar
    KarlMuller
    Community Member

    Hi Jodie,

    A smaller sized course should take about  5 minutes,

    Yes, cancel and retry.

  • Hi Jodie,

    If your course is still not publishing even after canceling and retrying, reach out to our support team by filling in this form.  We'll respond as soon as we have received your case.