Forum Discussion
trying to open Rise and "something went wrong" error message
Does anyone have a fix for "something went wrong" error message? It happens any time I try to open Rise? I have cleared my cache, restarted my computer and tried using another computer.
Hi Shaheen007,
Thanks for reaching out!
I'm unable to reproduce the issue using Chrome. Can I ask which browser you're using and if trying a different browser makes a difference? Testing in incognito or private mode may also help. I'm curious if this happens with multiple courses or just one. As a next step, please try clearing your browser cache and let me know if issue persists!
I tried in Chrome and Safari on macbook. I could previously login from there about a month ago