Forum Discussion
ShariOwen-047b3
5 years agoCommunity Member
trying to open Rise and "something went wrong" error message
Does anyone have a fix for "something went wrong" error message? It happens any time I try to open Rise? I have cleared my cache, restarted my computer and tried using another computer.
AlyssaGomez
5 years agoStaff
Hi Audrey! Are you using a computer that is connected to a secured network? If so, do you notice a difference when you're using Rise 360 from a personal computer? I wonder if there's a security setting on your network that is causing this error message.