Forum Discussion
trying to open Rise and "something went wrong" error message
Does anyone have a fix for "something went wrong" error message? It happens any time I try to open Rise? I have cleared my cache, restarted my computer and tried using another computer.
Hi Kris! I am sorry to hear that you are experiencing this issue five to ten times a day. That is really difficult. I would love to have a support engineer work closely with you on this. Please open a support case here.
Hi Chino,
It appears that my using MS Edge instead of Chrome has solved it. Not sure why, I guess some difference in the backend of the browser, but happy it works now. Curious if more people find this with chrome, not sure if it is how rise and chrome interact?
Both Edge and Chrome are based on Chromium.
https://access.articulate.com/support/article/System-Requirements-for-Rise
