Hey all. I have a series of screenshots that I've added in Test mode from a video. Each screen has a hotspot on it, but I want the cursor NOT to change into a hand when it's hovered over.
I've right-clicked on each hotspot and turned off the "Show hand cursor on hover" option, but when I run the lesson, the hand still changes into a cursor on hover. Any ideas?
Hello Jim!
I tested this in a new file and I was unable to recreate the issue. The hand does not appear upon hover.
Please make sure that you are working locally as described here, and you may also want to look into these steps.
You can always share your .story file if you would like us to take a look.
Hi Emily,
I am having the same problem as Jim.
Are you testing on a Windows PC or a Mac?
Hello Matt! This thread is a bit dated. What version of Storyline are you utilizing? Better yet, if you have a .story file for us to take a look that would be super helpful.
Hi! I am having the same issue with the hand. Did anyone discover a fix for this (in the two+ years since this posted). Thank you!
Hi Laura
which version of Storyline are you using and is this issue in a screen recording or just on a hotspot added to an object on screen?
Hi!
Thank you for responding so quickly!
I am still using SL2. And, it is in a screen recording. The right-click-turn-off-Show-Hand-cursor-on-hoover isn’t working.
Ideas? Help?
Thank you!
Hi Laura
I've just recorded a couple of screens and it appears to be working for me. See this Peek video
Hmm...maybe if I turn it off and turn it back on again...
Hi!
Is there a setting in the player? The cursor is changing on all buttons, hotspots, etc. in the entire course.
Thank you for your help!
Hi Wendy,
I have just been through this with Alyssa Gomez and she has been able to verify the problem. Please see:
Look at the last post. Thanks!
Thanks for the info Matt - I wasn't seeing that behaviour in the short test I did - something to keep an eye on.
Hi Wendy,
It seems to me that your test did not replicate the conditions where we are seeing the problem.
The slide type in question is a hotspot freeform slide, either generated by Record Screen-->Insert Slides-->Step-by-step slides-->Test mode steps or by converting a slide to freeform using Insert-->Convert to Freeform Slide.
Try converting your test slide to a freeform hotspot type and see what happens.
Cheers,
-Matt
Hi!
Attached is part of the test so you can see what is happening.
How can I fix this?
Thank you!!!
Hi Laura!
Looks like your email signature came through when you replied via email! You can remove that if needed - quick Peek video here if you need help.
This also prevents your attachments from coming through into the forums. Please be sure to utilize the 'add attachment' option in the bottom left of the reply window.
Hi! Thank you for sharing and educating!
Here is the attachment, sans signature LOL.
Thanks for sharing your file, Laura! I can see you have "Show hand cursor on hover" unchecked, but the hand cursor is still appearing when you hover over the hotspot. This is an issue we are tackling, and I'll be sure to let our team know about your experience.
In the meantime, you can work around this issue by using the trigger "Submit interaction Hotspot when the user clicks the Submit button". The user doesn't actually have to click the Submit button, since the hotspot is set to submit "on click". This workaround simply removes the hand cursor when hovering over the hotspot.
I made that change in your file--take a look, and let me know if that will work for you!
Good to see you here, Alyssa!
Just to let you know, we are just starting to look at Storyline 3 and this issue persists in that version as well.
Hi,
I notice this concern was mentioned 7 years ago. However, I don't see where I have the ability to turn off that feature. I don't want the hand to show at hover, but the option that shows when I right click on the hotspot is to turn it on. It does it whether the feature is checked or not.
Has there been a solution? I'm using hot spots in a try me interaction and I don't want the users to see the hand over the hotspot for the correct answer.
Hi Karel,
Sorry to hear that you ran into this issue. I tried testing this behavior using the latest version of Storyline 360 but I was unable to replicate it. Here's a quick recording of what I'm seeing when hovering over hotspots generated by a screen recording. Can I ask if you are working out of the latest version of Storyline 360?
If you are, please share a copy of your project file here or in private by opening a support case so I can take a look at why we're getting different results. We'll delete it when we're done testing!
Hi, Alyssa. Thank you for offering a work-around and for continuing to try and solve the mystery!
I tried the work-around and the hand is still showing up. At this point, do I need to recreate the course?
Hi Laura,
Another "workaround" is to place another full-screen hotspot on the timeline layer directly below the correct response hotspot. This forces the cursor to always be a hand, so at least the cursor does not change when hovering over the correct answer.
Hi! Thanks for the update and idea. For now, I ended up recreating it. BUT, I am very interested in the final solution! Please let me know once it is figured out. Thank you so much for your help!
