Forum Discussion

JimRehmann's avatar
JimRehmann
Community Member
10 years ago

Turning off "show hand cursor on hover" doesn't work.

Hey all. I have a series of screenshots that I've added in Test mode from a video. Each screen has a hotspot on it, but I want the cursor NOT to change into a hand when it's hovered over. I've rig...
storyline 360
AlyssaGomez's avatar
AlyssaGomez
Staff
8 years ago

Thanks for sharing your file, Laura! I can see you have "Show hand cursor on hover" unchecked, but the hand cursor is still appearing when you hover over the hotspot. This is an issue we are tackling, and I'll be sure to let our team know about your experience.

In the meantime, you can work around this issue by using the trigger "Submit interaction Hotspot when the user clicks the Submit button". The user doesn't actually have to click the Submit button, since the hotspot is set to submit "on click". This workaround simply removes the hand cursor when hovering over the hotspot.

I made that change in your file--take a look, and let me know if that will work for you!

  • MattOckenfels's avatar
    MattOckenfels
    Community Member
    8 years ago

    Good to see you here, Alyssa!

    Just to let you know, we are just starting to look at Storyline 3 and this issue persists in that version as well. 

  • KarelWagner's avatar
    KarelWagner
    Community Member
    9 months ago

    Hi, 

    I notice this concern was mentioned 7 years ago.  However, I don't see where I have the ability to turn off that feature. I don't want the hand to show at hover, but the option that shows when I right click on the hotspot is to turn it on. It does it whether the feature is checked or not. 

    Has there been a solution? I'm using hot spots in a try me interaction and I don't want the users to see the hand over the hotspot for the correct answer. 

    • JoseTansengco's avatar
      JoseTansengco
      Staff
      8 months ago

      Hi Karel,

      Sorry to hear that you ran into this issue. I tried testing this behavior using the latest version of Storyline 360 but I was unable to replicate it. Here's a quick recording of what I'm seeing when hovering over hotspots generated by a screen recording. Can I ask if you are working out of the latest version of Storyline 360? 

      If you are, please share a copy of your project file here or in private by opening a support case so I can take a look at why we're getting different results. We'll delete it when we're done testing!

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