Tutorial closes when URL is opened

We use the Workday LMS platform. When a user clicks a trigger in a Storyline 360 tutorial that opens a URL, the user is taken to the webpage but the tutorial closes and the user has to relaunch the course. I've tried using a web object and that doesn't work either. I've embedded videos and those work fine.  I've disabled pop-ups and tried it in different browsers with the same results. The tutorial works fine when published for the WEB. Scorm 2004 is the only LMS option that works to upload the tutorial. We didn't have this issue with the older version of Storyline. Thoughts?