Forum Discussion
"Unable to connect" when trying to insert text-to-speech
Storyline has been behaving really erratically for me the last week, and now I've run into something that isn't resolved by uninstalling/reinstalling.
When I try to insert text-to-speech narration...
Hi Ange,
I'm so sorry the hear that you've hit this snag! I'm happy to help troubleshoot and have a few clarifying questions.
- Are you receiving an error message?
- Is this happening with multiple files or a specific file?
- If it's multiple files, you may want to try repairing Storyline
- If the issue is isolated to one file, have you tried importing your slides into a new Storyline project?
I hope this helps! If you need further assistance, please let us know here or privately in a support case!
Thank you Kelly. No error message, the text-to-speech option disappeared from the menu as an option.. I did a clean re-install and that seems to be working now. However, after the clean install I did receive an error message saying "nullable..." and I could not save the file. It appears that some master slides have become corrupted (all very odd) as they were fine before the latest version install. I had to do a laborious and intensive fix to delete all the corrupted slides as the project was too long to rebuild from scratch.
