Forum Discussion
Unable to install Storyline 360x64
I am unable to install the updated version, is there an error as the AI options are not visible after the latest update from the 27 May 2025.
1 Reply
Hello CharleneKhadua,
Sorry to hear that you ran into this issue.
Try repairing your Storyline 360 instead of updating it by following the steps in this article. If you're not an administrator on your machine, ask your IT team for help performing the steps under admin privileges. If the repair works, you should see the AI options in this part of the interface.
If the issue persists, please open a case with our support team here to connect with a support engineer for further troubleshooting.Let us know how it goes!
