Forum Discussion
Unable to log into Articulate360 - blank sign in box
I'm unable to log into my articulate desktop app (on Mac via parallels). When opening storyline, the usual sign in message appears. However, when I click on the sign in button, a blank box appears (...
Hi Julia and Kelley,
Thanks for reaching out and letting us know that you're running into an issue signing in.
Here are the common reasons that you may run into this issue.
As Erin mentioned, we did have an issue on 8/27 and completely quitting the Articulate 360 app is the recommended solution prior to logging in again.
Please let us know if you're still running into an issue.
Thank you - I restarted and all was well. Such a simple solution and it's often the last one you think of :p
