Forum Discussion
Unable to publish
Hi, I have been struggling to publish anything for the past few days, whenever I publish I get the following error. <?xml version="1.0" encoding="utf-16"?> <ErrorReport xmlns:xsi="http://www....
There are multiple posts about similar problems. Try this: Sign out of the Articulate 360 desktop app. Then sign back in. From what I've read in other posts, that reconnects everything in 360.
No such luck.
I just get the same error.
Jake
Bummer. Well, it was worth a try.
The other typical step that the staff suggests is uninstalling and then reinstalling the software.
If the problem persists, you can contact the staff directly here: https://access.articulate.com/support/contact
Hi JakeRush-Mil245!
Glad to see Judy has been helping you!
I noticed you've also opened a support case, being handled by my teammate Lianne. I've updated your case, letting her know you're still having trouble after signing out, then back into the Articulate 360 desktop app.
You're in excellent hands troubleshooting with Lianne, and we can continue the conversation through your case.
