Forum Discussion

RitaMarion's avatar
RitaMarion
Community Member
3 years ago

Unable to view my Storyline files

Hello:

I am trying to share my Storyline samples with a potential client. I have saved them on Review 360, and as html files, and they say they can't see them at all. I don't know what I'm doing wrong. Can someone please assist? I'm enclosing one of the files.

RM

  • You likely can't flat out ask a client if they are still stuck in internet explorer. But you could invite them to visit this site and click the "copy link to url" and then send you the link. Then you can see if they have javascript enabled and if they are using IE.

    https://www.whatismybrowser.com/ 

  • If you want to share the published output you have to put the course on a server. Since you have Review, it should work. Click on share, then select the URL and send that to the person. If that doesn't work let us know.

     

    If you don't want to use Review, you need to move the entire published folder to a web server and then from there generate a URL from the html file. If you don't know how to do that or it all sounds foreign, then use Review. :)

  • RitaMarion's avatar
    RitaMarion
    Community Member

    I did both of those things. I saved it as an html file, and they still said they can't see them. Neither can my recruiter. 

  • Just to be clear, you published your course to Review 360? If so, were you able to get a link? Can you share that link? If you can't share it publicly, you can send me a PM and I can test the link to see if it works.

  • Also, saving it as an HTML file isn't an option. If you save for web, you get an entire published folder. You need to put that entire folder on a web server and then share a link to the html file.

    If you share just the HTML file, then they won't see anything because the html file points to the things in the folder.