Forum Discussion
Undo option?
- 26 days ago
Hello everyone, 🎉
I'm happy to let you know we released a new update for Rise 360! This update adds the following feature:
- Save and restore your work with a click via an easy-to-access version list that captures manual saves and export events.
There's nothing to install for web apps. New features and fixes are immediately available. Let me know if you have any questions about this update.
Hi Jim,
Losing all of that text would make me frustrated too, so everything you shared here is valid. I'm sorry we've let you down. I checked in on your case with Karla and I know you talked to Crystal a bit ago, so I wanted to share an update here too.
We have a known bug our QA team is looking into for the CTRL+Z not working as a "undo" function in Rise. The good news is we're working on a new text editor that should resolve that issue and give you some broader formatting options while editing text.
So, we're on the same page that it's a problem and we're working to fix it as soon as possible. I've asked our team for an updated ETA on the text enhancements - so I'll keep you posted on that!
Our team noted that clicking to highlight text can at times highlight a larger portion than intended and once you start typing that'll remove the highlighted text. This is something that'll also be resolved as a part of the text editor improvements.
Crystal mentioned sharing some other ideas to help prevent this in the future, such as keeping a copy of the text in a Word/Notepad file, and she is going to follow up with you via email too.
We'll continue to keep you posted on this bug, and if there is anything else I can help with, please don't hesitate to ask.