Forum Discussion
Undo option?
Hi Jim,
Losing all of that text would make me frustrated too, so everything you shared here is valid. I'm sorry we've let you down. I checked in on your case with Karla and I know you talked to Crystal a bit ago, so I wanted to share an update here too.
We have a known bug our QA team is looking into for the CTRL+Z not working as a "undo" function in Rise. The good news is we're working on a new text editor that should resolve that issue and give you some broader formatting options while editing text.
So, we're on the same page that it's a problem and we're working to fix it as soon as possible. I've asked our team for an updated ETA on the text enhancements - so I'll keep you posted on that!
Our team noted that clicking to highlight text can at times highlight a larger portion than intended and once you start typing that'll remove the highlighted text. This is something that'll also be resolved as a part of the text editor improvements.
Crystal mentioned sharing some other ideas to help prevent this in the future, such as keeping a copy of the text in a Word/Notepad file, and she is going to follow up with you via email too.
We'll continue to keep you posted on this bug, and if there is anything else I can help with, please don't hesitate to ask.