Urgent translation import problem

Hi there James,

Sorry to hear about the trouble!

I know it was suggested earlier, but can you confirm that both the Storyline project files and the translation files are local?

• Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior. 
• You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).
• Avoid using special characters, accents or symbols in your file names (this includes spaces and underscores).

Additional information regarding "Naming Files, Paths, and Namespaces" in Windows operating systems can be found in the following Microsoft article.

Also, does this seem to happen if you import to a specific file? If you haven't already, please try importing to a new, blank project file. Let me know if you see the same results.

Thanks!