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BingjieHu's avatar
BingjieHu
Community Member
13 years ago

Urgent translation import problem

Hi all, Our team has been using Storyline and want to import translated Word documents into Storyline, but we are running into several big problems. When we import the text file, we encounter one...
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MartinDean's avatar
MartinDean
Community Member
11 years ago

I have now conducted the following test:

  1. Used the same original file as in my previous test
  2. Exported text to .xliff format
  3. Made a small change to the .xliff file and re-saved it
  4. Imported .xliff file to my project 
  5. Viewed the content to discover the change had not been implemented
  6. Checked the .xliff file to confirm edit was saved
  7. Renamed the .xliff file
  8. Reimported to my project
  9. Confirmed that the change had not been made

I do accept that my XML knowledge is sparse and I could perhaps have not edited the .xliff correctly.  The import of the XML was incredibly rapid, which implies that nothing is actually being imported.

Here is a video of the above:

https://qlnk.io/ql/548b8c86e4b0c9434c042404 

 

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translation import problem","id":"message:744187","revisionNum":1,"repliesCount":50,"author":{"__ref":"User:user:790933"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:discuss"},"conversation":{"__ref":"Conversation:conversation:744187"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:744187"},"body@stripHtml({\"truncateLength\":200})":" \n Hi all, \n Our team has been using Storyline and want to import translated Word documents into Storyline, but we are running into several big problems. When we import the text file, we encounter one...","body@stringLength":"1662","rawBody":"
\n

Hi all,

\n

Our team has been using Storyline and want to import translated Word documents into Storyline, but we are running into several big problems. When we import the text file, we encounter one of several scenarios: 

\n

1. All the text boxes import properly. This is the ideal situation. However, this does not happen all the time. More often, we encounter the next two scenarios:

\n

2. Most of the text boxes import properly. We notice that anywhere between 2-20 text boxes do not have the newly imported text. Instead, the text box content seems to be deleted, while the object itself stays on screen, now blank. This is not ideal, but we have figured out ways to just manually copy/paste the missing text into these boxes. However, most recently we've encountered scenario 3:

\n

3. Every single text box has its content deleted after import is finished. All text boxes are empty. Upon clicking on the text box to manually insert text, the entire text box disappears on contact. 

\n

This problem is even more confusing to us because one computer will import and see scenario 1, where another computer sees scenario 2 and another scenario 3 for the same set of Storyline and Word files... We are using 6 computers, all on Windows 7 either through the main PC or through Parallels. The only computer which consistently sees scenario 1 is using an older version of Storyline. The other computers are all using the latest updated version of Storyline. 

\n

Can you please help us to understand why this is happening, and what we can do about it? 

\n

Thanks!

","kudosSumWeight":0,"postTime":"2013-04-24T01:51:17.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:storyline 360","text":"storyline 360","time":"2014-10-09T03:01:38.000-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":2,"currentRevision":{"__ref":"Revision:revision:744187_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":44},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"
\n

Hi all,

\n

Our team has been using Storyline and want to import translated Word documents into Storyline, but we are running into several big problems. When we import the text file, we encounter one of several scenarios: 

\n

1. All the text boxes import properly. This is the ideal situation. However, this does not happen all the time. More often, we encounter the next two scenarios:

\n

2. Most of the text boxes import properly. We notice that anywhere between 2-20 text boxes do not have the newly imported text. Instead, the text box content seems to be deleted, while the object itself stays on screen, now blank. This is not ideal, but we have figured out ways to just manually copy/paste the missing text into these boxes. However, most recently we've encountered scenario 3:

\n

3. Every single text box has its content deleted after import is finished. All text boxes are empty. Upon clicking on the text box to manually insert text, the entire text box disappears on contact. 

\n

This problem is even more confusing to us because one computer will import and see scenario 1, where another computer sees scenario 2 and another scenario 3 for the same set of Storyline and Word files... We are using 6 computers, all on Windows 7 either through the main PC or through Parallels. The only computer which consistently sees scenario 1 is using an older version of Storyline. The other computers are all using the latest updated version of Storyline. 

\n

Can you please help us to understand why this is happening, and what we can do about it? 

\n

Thanks!

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I have now conducted the following test:

\n
    \n
  1. Used the same original file as in my previous test
    2. \n
  2. Exported text to .xliff format
    3. \n
  3. Made a small change to the .xliff file and re-saved it
    4. \n
  4. Imported .xliff file to my project 
    5. \n
  5. Viewed the content to discover the change had not been implemented
    6. \n
  6. Checked the .xliff file to confirm edit was saved
    7. \n
  7. Renamed the .xliff file
    8. \n
  8. Reimported to my project
    9. \n
  9. Confirmed that the change had not been made
    10. \n
\n

I do accept that my XML knowledge is sparse and I could perhaps have not edited the .xliff correctly.  The import of the XML was incredibly rapid, which implies that nothing is actually being imported.

\n

Here is a video of the above:

\n

https://qlnk.io/ql/548b8c86e4b0c9434c042404 

\n

 

","body@stringLength":"995","rawBody":"

I have now conducted the following test:

\n
    \n
  1. Used the same original file as in my previous test
    2. \n
  2. Exported text to .xliff format
    3. \n
  3. Made a small change to the .xliff file and re-saved it
    4. \n
  4. Imported .xliff file to my project 
    5. \n
  5. Viewed the content to discover the change had not been implemented
    6. \n
  6. Checked the .xliff file to confirm edit was saved
    7. \n
  7. Renamed the .xliff file
    8. \n
  8. Reimported to my project
    9. \n
  9. Confirmed that the change had not been made
    10. \n
\n

I do accept that my XML knowledge is sparse and I could perhaps have not edited the .xliff correctly.  The import of the XML was incredibly rapid, which implies that nothing is actually being imported.

\n

Here is a video of the above:

\n

https://qlnk.io/ql/548b8c86e4b0c9434c042404 

\n

 

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Thanks Ron. There are 36 pictures, one image per 10 degree.
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