Forum Discussion
Video and sound not in sync on HTML format when I clicked on a different website?
When I click play on my articulate storyline video and click on a different website, the video and sound start to glitch and are not in sync which results in a very poor UX design. Does anyone know the fix?
Hello Cher Wei Fang!
Thanks for reaching out.
I see that you've opened a support case and you're working with my colleague Fannie May. You're in great hands!
We'll continue the conversation over in your case.
Have a wonderful afternoon!
